01Introduction and Scope
This policy covers JustSell: its public website, business management platform, hosted storefronts and sales pages, and Android and iOS mobile applications. The information processed depends on the features you use and the integrations that are enabled.
It applies to visitors, account holders, team members and storefront customers. Merchants may have their own privacy policies. Please consult the relevant merchant’s policy to understand how they use your order information.
02Operator and Contact Details
JustSell provides the services described in this policy. For questions about your personal information, contact [email protected] or write to JustSell, Draria 083, Algiers, Algeria.
Merchants use JustSell to manage their own stores and customer relationships. If your question concerns a purchase or a merchant’s use of your information, contact that merchant as well.
03Personal Information We Collect
Depending on how you use JustSell, information comes from your forms, imported files, team members, customers placing orders and connected services. It may include:
- Identity and contact information: name, email address, telephone number, address and business information.
- Account and access information: account identifier, hashed password, preferences, role, store, authentication information and sessions.
- Business information: products, media, quantities, orders, recipient contact details, deliveries, transactions and support communications.
- Technical information: IP address, browser or device information, security events, session and notification identifiers, and browsing information when the relevant tools are active.
04Registration and Authentication
Account registration processes information such as your email address, telephone number and password, together with your name and store name when supplied. Some registration flows generate a default username or store name. If you choose Google sign-in, Google may provide profile information including your Google identifier, name, email address and profile picture.
JustSell processes sessions, mobile access and refresh tokens, email verification information and the information needed for additional authentication when enabled. Sign-ins and attempted sign-ins may produce security records associated with an IP address and technical device information.
When the relevant Google service is configured, registration attempts to create a management spreadsheet in Google Sheets using the store name and owner’s email address. Access may be granted to the owner and configured internal editors. Depending on the configuration, an internal registration notification containing the name, email address, telephone number and store name is sent through Telegram.
05Store and Business Information
The platform uses store information, domains, branding, logos, business settings, contact details, team memberships and permissions to provide management features and publish the content you choose to make public.
Credentials and connection settings for third-party services are used for the corresponding integrations. Referral and attribution information may also be associated with registration and the store.
06Customer Information and Order Management
Orders include information such as the recipient’s name, telephone number, address, municipality or region, items, variants, quantities, amounts, delivery charges and delivery method. They may also include an email address, notes, the source of the order and a history of processing actions.
This information supports confirmation, tracking, shipping, returns and business management. It may be shared with the carrier, fulfilment service or connected tool used by the merchant. Imports and Google Sheets connections may transfer order information.
Technical checks against abuse and suspicious orders use information such as order details, IP addresses and browser signals. The merchant remains your point of contact for their own use of your information and the fulfilment of your purchase.
07Product Information and Quantities
JustSell processes product listings, descriptions, prices, variants, images, videos, references and quantities entered during business operations. Product and availability information depends on the features and integrations used. Media and content published in a storefront or sales page are intended to be accessible to its visitors.
Files or text you provide may contain personal information, such as photographs or contact details. Avoid including personal information unnecessarily and make sure you are entitled to use and publish it.
08Payments, Subscriptions and Billing
For subscription and credit purchases, the platform processes billing contact details, the selected offer, amounts, any discounts, transaction references and payment status. JustSell integrates Stripe, SlickPay and Yassir Cash; available payment methods depend on the offer and configuration.
Information needed for payment is sent to the selected provider. Payment confirmations are used to update entitlements and billing history. Information entered on a payment provider’s interface is also subject to that provider’s privacy policy. Available payment methods may differ between the web platform and mobile applications.
Existing subscriptions and normal charges can continue during an account-deletion request’s 30-day waiting period. Recurring Stripe subscriptions linked to owned stores are cancelled during final deletion processing. A deletion request does not issue a refund or manage a purchase or subscription held independently with another provider.
09Third-Party Providers and Integrations
Integrated services may receive information needed to perform their functions, depending on the options used and their configuration:
- Amazon Web Services for hosting and media storage; Cloudflare for content delivery and service protection, including Turnstile checks against abuse.
- Google for sign-in and Google Sheets; Resend for transactional emails.
- Stripe, SlickPay and Yassir Cash for the corresponding payment transactions.
- Carriers and business management or delivery services connected by the merchant to process orders.
- OpenAI for the relevant artificial intelligence features.
- Pusher for dashboard notifications and updates in real time when configured; Google Firebase Cloud Messaging and browser push services for push notifications.
- Telegram for configured internal notifications; Google Ads, Meta and TikTok for advertising tools present on certain interfaces or enabled on sales pages.
The providers involved depend on the services you use and the integrations enabled for your store. Information you provide directly to a third-party service is also subject to that service’s privacy policy.
10Artificial Intelligence Features
AI features may use your instructions, text, images and product information to generate or modify content. Management assistants may consult store information available under your permissions to answer requests and perform authorised actions.
The instructions, media and relevant context needed to provide these features are sent to OpenAI. JustSell may retain conversations, results, tasks and usage records to maintain service continuity, track credit usage and recover from failures.
Submit only information you are entitled to use and consider whether personal information is necessary for your request. The AI provider’s processing of submitted information is subject to the terms and data handling policies applicable to that service.
11Mobile Applications, Permissions and Devices
Mobile services process sign-in and session information, user and store identifiers, and account preferences such as language. For Android notifications, they use the declared platform, a hash of a random installation identifier and a notification token. IP addresses and technical request information may be used for security.
Your device’s application settings show the permissions available to or granted to the installed JustSell app. You can manage these permissions there, including notification permission where supported. Available controls depend on your operating system and app version.
Information in a file you choose to upload or import is processed for the corresponding feature, as described in this policy.
12Notifications and Real-Time Updates
When you enable push notifications, JustSell records a browser subscription or a Firebase Cloud Messaging token associated with your user, store and relevant installation. Status and delivery-attempt information are used to route notifications and handle failures.
Browser push notifications for new orders may include order information, such as the customer’s name and product name. Android notifications sent through Firebase Cloud Messaging use a generic message with order and store identifiers, without customer contact details. Notification content passes through the delivery provider and may appear on your lock screen, depending on your settings. You can withdraw notification permission in your browser or device settings. Notification availability depends on the platform and app version.
Separately, configured dashboard notifications and updates in real time use Pusher. This service may receive order and store identifiers, tracking references, the customer’s name, product details, quantity, amount, currency, destination and timestamp. These dashboard updates are distinct from browser and native push notifications.
Disabling notifications, revoking a session or uninstalling the application does not delete your account or store information.
14Purposes and Legal Grounds for Processing
Information is used to create and secure accounts, provide store tools, manage orders and deliveries, process payments, send service communications, respond to requests and prevent abuse. AI features and integrations use information for the purposes described in their respective sections.
Where applicable law requires a legal basis for processing, the relevant basis depends on the purpose and your relationship with the service. This may include performing the service you request, complying with a legal obligation, legitimate interests in operating and securing the service where permitted, or consent where required. Where processing relies on consent, you may contact us about withdrawing it; device and browser permissions can also be managed in their respective settings.
15Storage, Security and International Transfers
Information is processed using JustSell’s infrastructure and the service providers described in this policy. These international services may process information outside your country, where data protection laws may differ. Contact us if you need further information about a particular service or processing location.
The platform uses authentication and authorisation controls, access restrictions by store, password hashing and checks on sensitive requests to help protect information. No method of transmission or storage provides absolute security. Keep your sign-in credentials private and contact us if you suspect unauthorised access to your account.
16Data Retention
Accounts, orders, business histories, transactions, assistant conversations, technical logs and media may have different retention periods. Expiring a sign-in token, archiving an item or cleaning up an unused file does not mean that all associated information has been deleted.
Account and business records may remain stored after your last use of the service. When you confirm an account-deletion request, your account and owned stores remain in place for a 30-day waiting period before deletion processing begins. Removal of data and files may take additional processing time. Some technical records, sessions and unused files have separate expiry or cleanup rules.
Limited billing, accounting, referral and audit records may be retained to preserve financial history, security or legal obligations. These records may include internal account and store references and historical referral identifiers. Direct profile information is removed or replaced and the account and stores are marked as deleted. Information held independently by connected services is subject to those services’ retention practices.
A contact email may be retained temporarily to send a deletion-completion confirmation, then removed after sending or after a maximum seven-day retry period.
For questions about the retention of a particular record or to make a request concerning your information, contact us using the details below.
17Your Rights and Account Deletion
For questions or requests concerning access, correction, deletion, restriction, objection or portability, where these rights apply, contact [email protected]. Include your account email, the relevant store and the nature of your request. Do not send your password. Appropriate identity verification may be needed.
If you are a storefront customer, also contact the merchant who received your order about processing they control. The exercise of a right may be subject to conditions and exceptions under applicable law.
Delete your JustSell account
Visit Delete Account for instructions, or open Account Deletion to sign in and submit a verified request from your browser. You do not need to reinstall the app.
Deletion covers your account, all stores you own and their associated operational data. Memberships in other people’s stores are removed without deleting those stores or their business records. A confirmed request starts a 30-day waiting period. You can cancel from the same page before the scheduled date, within those 30 days; signing in does not cancel automatically. After that period, cancellation is unavailable and deletion is permanent.
For help accessing your account, email [email protected] with the subject “JustSell Account Deletion”. Do not send your password or verification codes. Signing out or uninstalling the application alone does not request account deletion.
18Children’s Privacy
JustSell’s account and management features are designed for people operating stores and their teams.
If you are a parent or guardian and believe a child has provided personal information to JustSell, contact us and identify the relevant account or store so that you can discuss your concerns. Do not send sensitive documents before they are needed.
19Changes to This Policy
We may update this policy as our services and data practices change. Updates are published on this page with a revised “Last updated” date. Please refer to this page for the current policy.
20Contact Us
For questions about this policy or your personal information, email [email protected] and mention “JustSell Privacy”. The official website is https://justsell.store.
Postal address: JustSell, Draria 083, Algiers, Algeria. Never send passwords, sign-in tokens or payment card information by email.